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Let's have a moment of truth... do your deskless workers feel disconnected from the rest of the organization?
First, let's define who is considered a deskless worker. A deskless worker is an employee that does not have a designated office or workspace. According to Forbes, more than 2.7 million workers worldwide are deskless, equating to 80% of the global workforce. I also recognize that technological resources have been a challenge and most deskless workers spend more time trying to access the learning versus actually absorbing the information. So I encourage you to leverage e-learning as a solution to connect and engage with these employees.
Here are some tips for designing e-learning experiences that resonate with deskless workers:
Use mobile-friendly design: Deskless workers are often on-the-go, so it's important to design e-learning experiences that are mobile-friendly and can be accessed from anywhere, anytime.
Keep it short and sweet: Deskless workers have limited time and short attention spans, so it's important to deliver learning content in bite-sized, easily digestible chunks. Microlearning is a great approach for delivering short, focused bursts of learning content.
Make it relevant: Deskless workers are more likely to engage with e-learning if they see its direct relevance to their job and daily tasks. Use scenarios and real-world examples that relate to their work to keep them engaged.
Incorporate multimedia: Multimedia elements such as videos, images, and audio can help keep deskless workers engaged and enhance the learning experience. Use these elements strategically to reinforce key concepts and keep learners engaged.
Foster a sense of community: Deskless workers may feel isolated from the rest of the organization, so it's important to incorporate social learning elements to foster a sense of community. Use forums, chat groups, and other social learning tools to encourage collaboration and information sharing among learners.
Consider these tips so that you can design e-learning experiences that effectively connect, educate, and engage deskless workers. With the right strategy, e-learning can help you create a learning culture that promotes continuous development and supports employee retention.
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